There are 11 senior engineers working in the R&D center of Zhengzhou Defy Company, they specially follow the basic research, new product development and technical support in the field of mining machinery.
The R&D Department is responsible for developing technology applicable to all drilling rig products, conducting forefront technical research on new products and setting standards; researching vibration, impact, noise, hydraulic technology, power matching and energy saving, new material control systems, creating innovative technologies and conceptive products and building up a network-based special and generalized platform for experiments and tests so as to share general experiment and test results.
R& D Department offers following service :
1. Training : help DEFY sales staffs understand the goods and solve clients' questions online.
2. Pre-sale technical consult : technical communication face to face at factory .
3. After-sale service: overseas operation training for the workers .